Stonydelph Health CentreEllerbeck StonydelphTamworth, B77 4JATel: 01827 899919
1984 M.B., Ch.B. Manchester University, D.R.C.O.G., M.R.C.G.P., F.P.Cert.
Practice Nurses can give advice regarding health issues such as family planning, healthy living, blood pressure checks and dressings. They also run clinics for long-term health conditions such as asthma and diabetes. They can also give advice on minor ailments and carry out cervical smears. The nurse operates an appointment system which our reception staff will be happy to help you with.
We have a phlebotomist, who is employed by Heart of England Foundation Trust, who assists us in the surgery one morning a week. If one of the clinicians advises that you require a blood test reception will be happy to make an appointment for you to see the her. Blood tests are also carried out by the Practice Nurse.
Our Practice Manager, Sue, is responsible for all of the business aspects of the practice making sure that the right systems are in place to provide a high quality of patient care also human resources, finance, patient safety, premises and equipment and information technology. She supports the GP and staff with delivering patient services and also helps to develop extended services to enhance patient care. If you have any comments, suggestions or you are not happy with the service you are receiving you may speak to the Practice Manager.
Our Practice Administrator, Yvette who at times covers reception duties, supports the Practice Manager and clinical staff by carrying out practice audits and searches amongst a wealth of other duties to ensure all aspects of patient care are monitored carefully
Our Reception team is headed by our Reception Supervisor, Diane. We also have two other receptionists who along with Diane are the first point of contact for our practice - Tina and Beryl. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They also make all the appointments for the practice and deal with issuing of repeat prescriptions, patient queries, secretarial duties and patient records along with a multitude of other daily tasks. Receptionists are bound by the same rules of confidentiality as the clinical staff.
Our Midwife is not based at the Health Centre - should you wish to contact her please ask at reception they will be happy to direct you
Our District Nurses are not based at the health centre but we work closely with them to provide a service at home mainly for housebound and chronically sick patients - if you need to make contact with a district nurse please contact our reception they will be happy to direct you
Health Visitors can offer advice particularly to expectant mothers and parents with young children
Should you need to contact our health visitors please ask at reception and they will be happy to help you
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